At Afrisec Consulting & Distribution Limited, we have various classes of security systems products service and infrastructure support that is comprehensive in nature.
Our sales support assist our clients with onsite installation of the devices purchased. We did not stop at sales, our technical team goes the extra mile of assisting the with the relevant information on the device handling, such as the operation and basic maintenance of the devices.
In the event of the client security system breakdown or fault, we will use our first level support through the telephone to resolve the challenge.
The second level support is remotely done through the internet if the fault is not resolved after the first line of support.
We would deploy our technical team to the client site after the second line of support fails to resolve the challenge.
We organise periodic trainings and retraining for our clients so that they can always be abreast of technological changes in the security industry to enable them deliver optimally.